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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marko miletich

July 25, 2025

5  out of  5
rating by marko miletich
"Great service, very friendly."
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Dawn Antonacci

July 23, 2025

5  out of  5
rating by Dawn Antonacci
"Very professional & quick response time. I highly recommend their services:)"
We responded:
"Thank you for the 5-Star Google Review, Dawn! I'm glad your experience working with Justin and my Team was so positive. We look forward to helping you in the future - Michael Casseri, Agent "
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Md Tahmid Khan

July 22, 2025

5  out of  5
rating by Md Tahmid Khan
"fast and efficient service. better rates than geico. also shout out to mr. kazi rakib for going above and beyond to save on my insurance policies"
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Samuel Webster

July 17, 2025

5  out of  5
rating by Samuel Webster
"Paige was friendly and very knowledgeable! Thanks for your help with setting up my new car so quick!"
We responded:
"Samuel, thank you for reviewing our State Farm office and the kind words for Paige! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael Casseri, State Farm Agent"
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Jennie Worling

July 8, 2025

1  out of  5
rating by Jennie Worling
"Fraudulent practices stating that they are going to decrease your rate to $194 a month then the next month to be charged $253 for apparently no accidents no tickets that's quite an escalation and a jump don't waste your time you can't talk to the man that's in charge all you get to talk to is somebody that lied to you to begin with about what your rate would change to."
We responded:
"Jennie, thank you for bringing your concerns to our attention. Delivering exceptional insurance services is our highest priority, and I’m glad we had the chance to speak and discuss everything in more detail. Michael Casseri, State Farm Agent"
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Mohammed Hafizur Rahman

July 7, 2025

5  out of  5
rating by Mohammed Hafizur Rahman
"Rakib was a most pleasant person."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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Laura Biondolillo

June 30, 2025

5  out of  5
rating by Laura Biondolillo
"Becka was very helpful, a pleasure to work with!"
We responded:
"Laura, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
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Abby Brauer

June 23, 2025

5  out of  5
rating by Abby Brauer
"Page was wonderful helping me switch over my insurance when getting a new vehicle and trading in my old one recently!"
We responded:
"Abby, we’re honored by your positive feedback and 5-Star Google Review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Mike Anger

May 28, 2025

5  out of  5
rating by Mike Anger
"Q's answered and adjustments made quickly and in detail"
We responded:
"Mike, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Jim Cole

May 28, 2025

5  out of  5
rating by Jim Cole
"Went over policy in detail explaining each step."
We responded:
"Jim, we appreciate your 5-star Google review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
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Russell Zizzo

May 23, 2025

5  out of  5
rating by Russell Zizzo
"Very personable and knowledgeable Representatives!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Ron Evans

May 22, 2025

5  out of  5
rating by Ron Evans
"Good morning a very good review very helpful and very courteous"
We responded:
"Ron, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Char R

May 20, 2025

5  out of  5
rating by Char R
"I always have an excellent interaction with this business. They are highly professional and always helpful"
We responded:
"Char, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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Charlie Fletcher

May 16, 2025

5  out of  5
rating by Charlie Fletcher
"My issue that I had was quickly taken care from Paige the agent from the Michael caserri Williamsville ny location it"
We responded:
"Charlie, thank you for your 5-star Google review! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm Agent"
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David Mickey

May 13, 2025

5  out of  5
rating by David Mickey
"Rakib was excellent at following up on all the various twists and turns I had with my new policies. He was the main reason I continue to work with State Farm. True story is that a competing agent didn’t want to take the time to review my request over the phone. He required me to send an email explaining the changes. Rakib on the other hand not only took the time but continued to Followup making sure I completed all the tasks necessary to maintain coverage. A job well done."
We responded:
"David, we appreciate your review and the very kind words for Rakib! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
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f petersen

May 8, 2025

5  out of  5
rating by f petersen
"Great Service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
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Randy Law

May 2, 2025

5  out of  5
rating by Randy Law
"Sierra and Page were very helpful getting me the documents I needed in a timely manner. They answered all my questions and concerns to help with the issue I had with DMV."
We responded:
"Randy, thank you for taking the time to share your thoughts and provide us with a 5-star Google review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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Cassie Hemphill

April 30, 2025

5  out of  5
rating by Cassie Hemphill
"Always such nice people. I talked to Paige earlier and she was the sweetest and so informative!"
We responded:
"Cassie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
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G Unk

April 25, 2025

5  out of  5
rating by G Unk
"Knowledgeable friendly patient always looking to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Nichole Bluff

April 22, 2025

5  out of  5
rating by Nichole Bluff
"Great customer service. Always knowledgeable. Highly recommend."
We responded:
"Nichole, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Stacey Udrea

April 16, 2025

5  out of  5
rating by Stacey Udrea
"Paige was super helpful, answered all my questions. Honestly never have had a bad experience with any one that works at Michael Casseri’s firm."
We responded:
"Thank you for reviewing our State Farm office Stacey! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael Casseri, State Farm Agent"
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Amy Blochberger

April 16, 2025

5  out of  5
rating by Amy Blochberger
"I have spoken to a number of the girls in the office about many different issues, and every last one of them are so open and friendly and helpful that they make you feel like you want to be part of their world. Thank you to Kelly, Becca, Casey, Kimberly, and whoever I forgot by name!🥰🥰. You are all awesome at your job and making all of us want to come back!!"
We responded:
"Amy, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
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Jack Roberts

April 5, 2025

5  out of  5
rating by Jack Roberts
"This office saved me $700"
We responded:
"We’re honored by your positive feedback, Jack - thank you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michael Casseri, State Farm Agent"
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Becky Pitcher

March 28, 2025

5  out of  5
rating by Becky Pitcher
"They offer great rates for my business, car, home bundle and are very nice to work with. I highly recommend them!"
We responded:
"Becky, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
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Lisa Leubner

March 20, 2025

5  out of  5
rating by Lisa Leubner
"I just called my State Farm agent and spoke with Rajiv Uddin, I needed to take one car off the road and put another one on and needed a insurance card sent through email. Everything was very easy. They were very friendly and thorough. I got my cards immediately very good experience."
We responded:
"Lisa, we appreciate your 5-Star Google review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"