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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael

February 17, 2026

5  out of  5
rating by Michael
"Casseri State Farm: Mr Mike- However you found Becca, she is an outstanding GEM.
When I need to contact your office, I always appreciate Becca… She understands my inquiry, knows who I am, and is always very appropriate and on the ball. It’s great to have an Office Manager who knows your clients, that makes it easy and pleasant. It is nice to get this exceptional level of service. Thank you Sir!"
We responded:
"Thank you, Michael, for your kind words about Becka! We're glad to hear that her exceptional service makes your experience with our office easy and pleasant. Your feedback means a lot to us! Michael Casseri, State Farm Agent "
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susan Putnam

February 17, 2026

5  out of  5
rating by susan Putnam
"Becka was not only extremely personable, but also sought to be as accurate as possible. I actually enjoyed our conversation, and would highly recommend her to anyone! Okay where do I"
We responded:
"Thank you, Susan, for sharing your experience with Becka! It's great to hear that she was personable and focused on accuracy during your conversation. We appreciate your recommendation and support. "
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Jennifer Ward

February 16, 2026

5  out of  5
rating by Jennifer Ward
"Becka helped us through a messy mix up. Thankful for her continued communication and making sure if was cleared up correctly!"
We responded:
"Thank you, Jennifer, for sharing your experience! We're grateful for Becka's dedication in resolving the mix-up and ensuring everything was handled properly. Your feedback means a lot to us! Michael Casseri, State Farm Agent "
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Lisa Macholeth

February 16, 2026

1  out of  5
rating by Lisa Macholeth
"Unfortunately, My family is leaving State Farm after 25 yrs. Becka at Michael Casseri's office played games with us in giving us quotes for a new vehicle.
I would advise the public to never do business with this office."
We responded:
"Thank you for sharing your experience, Lisa. Your feedback is important, and I'll be looking into this matter and following up with you. Michael Casseri, State Farm Agent "
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Mohamed siddiq Ali hussin

February 14, 2026

5  out of  5
rating by Mohamed siddiq Ali hussin
"I called State Farm today for an auto insurance quote, and Marium was very helpful. She answered all my questions and made the process easy. I was very satisfied with the service."
We responded:
"Thank you, Mohamed, for sharing your experience with us! We're glad Marium could assist you and make the process smooth. Your satisfaction is important to us! Michael Casseri, State Farm Agent "
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Joey Setlock

February 11, 2026

5  out of  5
rating by Joey Setlock
"Becka was amazing! Helped me very fast and efficiently! Would highly recommend"
We responded:
"Thank you, Joey, for sharing your experience! We're glad to hear that Becka provided fast and efficient assistance. Your recommendation means a lot to us! Michael Casseri, State Farm Agent "
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reginald cangialosi

February 2, 2026

5  out of  5
rating by reginald cangialosi
"It always a pleasure to speak with the agency polite and always very helpful"
We responded:
"Thank you, Reginald, for your kind words! We're glad to hear that our team is polite and helpful whenever you reach out. Your feedback means a lot to us. Michael Casseri, State Farm Agent"
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murf0118

February 2, 2026

5  out of  5
rating by murf0118
"Geneal and Michael Casseri's office has been very helpful in my transition from selling my house and protecting my property in storage and auto while I continue to search for a new home, which I hope to bundle my homeowner's insurance once I find my new home."
We responded:
"Thank you, Mark, for sharing your experience with Geneal and my office! We're glad to hear that the team has been helpful during your transition and in protecting your property and auto. We look forward to assisting you with bundling your homeowner's insurance when you find your new home. Michael Casseri, State Farm Agent"
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Carolann Johns

January 29, 2026

5  out of  5
rating by Carolann Johns
"The Staff, especially Becka has been very responsive to the needs of my organization. My requests were attended to promptly and she has always been a pleasure to deal with."
We responded:
"Thank you, Carolann, for sharing your experience with us! It's great to hear that Becka and the team have been responsive and a pleasure to work with. We appreciate your feedback and look forward to continuing to support your organization's needs! Michael Casseri, State Farm Agent "
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Thomas Walling

January 29, 2026

5  out of  5
rating by Thomas Walling
"Rakib was excellent to work with"
We responded:
"Thomas, thank you for your feedback and 5-Star Google Review! We're glad to hear that Rakib provided you with excellent service! Your support means a lot to us! Michael Casseri, State Farm Agent "
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Nancy Conner

January 28, 2026

5  out of  5
rating by Nancy Conner
"It is so nice to be able to stop in and get assistance from friendly staff. Geneal"
We responded:
"Thank you, Nancy, for your kind words! I'm so glad to hear that Geneal could assist you! We appreciate your feedback! Michael Casseri, State Farm Agent"
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Salvatore D'Angelo

January 27, 2026

5  out of  5
rating by Salvatore D'Angelo
"Very good"
We responded:
"Thank you, Sal, for your feedback! We're glad to hear you had a positive experience with Jake and our agency. Your support means a lot to us! Michael Casseri, State Farm Agent "
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Andraya Earle

January 27, 2026

5  out of  5
rating by Andraya Earle
"Becka P. is absolutely amazing! She is so kind, knowledgeable, and truly goes above and beyond every single time. She takes the time to explain everything, answers questions promptly, and makes the whole insurance process feel easy and stress-free. You can tell she genuinely cares about her clients and always has their best interest in mind. I highly recommend Becka!"
We responded:
"Andraya, thank you for your thoughtful review! We're glad to hear that Becka has made the insurance process easy and stress-free for you. Your recommendation means a lot to us! Michael Casseri, State Farm Agent "
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Pamela Porter

January 16, 2026

5  out of  5
rating by Pamela Porter
"Rakib was so awesome.he helped me so much.this is why I would stay with State Farm because of workers like rakib was so wonderful and helpful.i would give him more that 5 stars but there’s only 5."
We responded:
"Pamela, thank you for your 5-Star Google Review and very kind words for Rakib! I'm glad you found his service wonderful and helpful. We appreciate your feedback! Michael Casseri, State Farm Agent "
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Nia

January 12, 2026

5  out of  5
rating by Nia
"Very nice staff! Took their time to thoroughly explain everything to me, had no issue answering any questions I had. Very professional and friendly. Would highly recommend!"
We responded:
"Thank you, Nia, for your kind review! We're glad our team could provide thorough explanations and answer all your questions. Your recommendation means a lot to us! Michael Casseri, State Farm Agent"
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Frank Green

January 9, 2026

5  out of  5
rating by Frank Green
"Marium provided exceptional service. She took the time to go over my entire automobile policy line by line. She explained my coverage and helped me lower my monthly premium. She was knowledgeable and wasn't afraid to find the answer to a few unique questions that I had. Marium went above and beyond and was very pleasant to work with."
We responded:
"Thank you, Frank, for your feedback! We're glad to hear that Marium was able to assist you with your automobile policy and help lower your monthly premium. It's great to know she provided thorough and knowledgeable service. Michael Casseri, State Farm Agent"
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Charles King

January 8, 2026

5  out of  5
rating by Charles King
"Rakib was a pleasure to work with. Very knowledgeable and got our policy in place quickly."
We responded:
"Thank you, Charles, for your feedback! We're glad to hear Rakib was able to assist you efficiently and provide the knowledge you needed. We appreciate your support. Michael Casseri, State Farm Agent "
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Janis Evanisko

January 6, 2026

5  out of  5
rating by Janis Evanisko
"He was very patient with me and explained all the different coverage options!"
We responded:
"Thank you, Janis, for sharing your experience! It's great to hear that you found the explanation of coverage options helpful. We appreciate your feedback. Michael Casseri, State Farm Agent"
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Ben S.

January 2, 2026

5  out of  5
rating by Ben S.
"Long term customer with long term satisfaction. Sierra is great and always knowledgeable, kind, efficient, and helpful!"
We responded:
"Thank you, Ben, for being a long-term customer and for sharing your satisfaction with us. We're glad to hear that Sierra has been knowledgeable, kind, efficient, and helpful in your experience. Your feedback means a lot to us! Michael Casseri, State Farm Agent"
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Ramona Hales

December 31, 2025

5  out of  5
rating by Ramona Hales
"Excellent Becky was verhelpful and knowledgeable."
We responded:
"Hi Ramona, we’re thankful for your feedback; especially the kind words for Becka. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
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Joe Rich

November 14, 2025

5  out of  5
rating by Joe Rich
"It was a pleasure to work with Jake C. … he will be a real asset to State Farm!"
We responded:
"Hi Joe, we love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support and 5-Star Google review! Michael Casseri, State Farm Agent"
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Tanner Brownell

November 7, 2025

5  out of  5
rating by Tanner Brownell
"Very helpful in finding what works best for you."
We responded:
"Hi Tanner, thank you for your 5-Star Google review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Michael Casseri, State Farm Agent"
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Kate Giglia

September 18, 2025

5  out of  5
rating by Kate Giglia
"Agent was very knowledgeable and helpful. Answered all my questions and was very pleasant and friendly. Coverage provided was great and the price was very reasonable for what we are getting. Very happy!"
We responded:
"Hi Kate, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
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Kris Kolo

September 2, 2025

4  out of  5
rating by Kris Kolo
"Switched my side by side insurance over the phone quickly from one machine to another. Service was very courteous."
We responded:
"Hi Kris, thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Michael Casseri, State Farm Agent"
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R

August 17, 2025

3  out of  5
rating by R
"I been with this branch for over 40 years. At the time many years ago Michael gave me good rates. But over the years. I was getting cheated on unnecessary add ons. You can't just change it online like other insurance companies. They see it and have a rewrite team change it. There rates doubled in the last few years. Even for multiple car discounts. Sorry Michael. It's time to move on. Have a good one."
We responded:
"Hi Richard, thank you for taking the time to share your feedback. We truly value your input as it helps us continually enhance our services.
We understand that rate increases can be difficult, but these adjustments are driven by rising loss and cost trends and are essential for us to uphold the commitments we make to our customers every day. Please know that we remain committed to offering competitive rates and supporting our customers in managing their risks effectively.
I sincerely appreciate your loyalty to State Farm and my agency over the years. My team and I would welcome the opportunity to review your policies and coverages to ensure you have the best protection tailored to your needs.
We are dedicated to providing you with the best possible insurance experience. Michael Casseri, State Farm Agent"